All your contacts are instantly available in Microsoft Teams—on your desktop or on the go with the mobile app. Lightning-fast, with a flexible free-text search.
No matter if your contact is stored in Business Central, SAP, Salesforce or Outlook—Contacts by XPhone for Microsoft Teams helps you find them all.
And the best part? Incoming callers are identified immediately. No guesswork, no neck-twisting!
Contacts by XPhone offers a flexible full-text search across all connected databases—so you can browse your ERP system, Outlook folder, and phone book all at once.
And it's completely flexible. Search by name, company, or department. Need to narrow it down even further? Simply combine search terms or exclude specific keywords to refine your results.
Do you pick up when an unknown number calls?
With Contacts, you’ll always know who’s calling. Every incoming number is checked, and if it’s stored in any of your databases, the name pops up instantly in your MS Teams notification.
That way, you’re always prepared for the conversation ahead.
With Contacts by XPhone, all communication options are open to you:
And that's not all by a long shot. If you use a telephone client in parallel with Microsoft Teams, you can flexibly set which application should start your call.
Do you use Microsoft Teams on your smartphone? Then you probably don’t want to miss out on your valuable contact data while on the go. And you don’t have to.
Whether you're commuting to the office or between client meetings, Contacts by XPhone keeps all your business contacts at your fingertips—anytime, anywhere.
And the best part? No contacts are stored on your phone. So data-hungry apps like messenger services won’t have access to them.
Microsoft Teams is like a sports car—but without a tiger in the tank.
Just like a high-performance car needs power to hit top speed, great communication relies on one key ingredient: contact data.
The problem? Microsoft Teams often lacks complete contact details. Technical limitations prevent seamless integration, and data privacy restrictions mean many contacts can’t be stored directly in Teams
The solution? Contacts by XPhone puts your Teams experience into overdrive—fuelled by comprehensive, easily accessible contact data.
It doesn't matter where your data is stored. In future you'll be able to find every contact directly in Microsoft Teams. And the emphasis is on FIND. Because with Contacts you can search your data with complete flexibility. Whether by name, company name or department. And also if you want to combine search terms or exclude certain terms.
Your data is not stored by Microsoft Teams, but on the company server, in compliance with data protection regulations.
Contacts compares incoming MS Teams calls with all connected databases via reverse search. If the number is stored in your CRM or ERP system, for example, the caller's name is automatically displayed natively in Microsoft Teams.*
Unknown callers are finally a thing of the past and you'll always know exactly who is pinging you.
And not only that: with Contacts, the MS Teams journal also displays the name instead of the phone number. Enjoy a clear call history instead of a meaningless jumble of numbers.
* The prerequisite for caller ID is the use of a session border controller (e.g. AudioCodes or anynode).
Even though searching and above all finding is easy with Contacts, you can save yourself the trouble if you want. Simply mark your key communication partners as favourites for quick direct access. Your last contacts are also saved automatically.
In the contact card you can see all important data at a glance. Here you can choose to start an MS Teams chat, video call or – if a corresponding number is stored – a phone call.
An MS Teams call is not always enough. But for a "real" phone call you need the appropriate licences. Alternatively, a second client must be used for telephony. And switching between different applications costs nerves and time.
Contacts by XPhone puts an end to switching between MS Teams and the phone. Instead, you can flexibly set which application you want to use for calls. With a click in MS Teams, for example, your PBX client or a third-party application (e.g. XPhone Connect) starts the call.
The application through which the call is to be made simply needs to be entered as the standard application for the tel protocol.
The Contacts app is provided free of charge as a certified application via the Microsoft App Store. Use the "app pinning" function: this makes the app directly visible in the MS Teams client without the user having to do anything.
Nobody wants to reinvent the (permissions) wheel. And you don't have to. The permissions check simply runs via the Microsoft 365 user and group manager or an Active Directory.
"No more unknown callers! Thanks to Contacts, I always know who's calling and can takke every call fully prepared."
You can test Contacts by XPhone directly: The app is available in the MS Teams Store with dummy contacts for you to try out.
Open the "Apps" section in Microsoft Teams and search for "Contacts by XPhone".
Install Contacts by XPhone. Completely free of charge and without
obligation, of course.
In the app you'll find dummy contacts with which you can test Contacts to your heart's content. Search by first name, last name, department or company. Check the contact options or save contacts as favourites.
Secure your 15-minute slot now!