Finding faster means acting more efficiently: all contacts immediately in your Microsoft Teams search.
With Contacts by XPhone you can search all your company contacts across systems in Microsoft Teams. Whether Outlook, CRM, Active Directory or the classic phone book: you can find the right contact with a single search without having to switch applications or copy data.
All data sources via a central search
Thanks to the integration in Microsoft Teams, Contacts by XPhone searches all connected systems simultaneously. You no longer need to know where a contact is stored in order to find it quickly and easily.
Connections to, among others:
- Microsoft Outlook (private, public, shared)
- Microsoft 365 contacts
- Active Directory / LDAP
- Salesforce, Microsoft Dynamics, CAS
- SAP, Business Central
- Telefonbuch Deutschland, ETV Inside
- ODBC/SQL databases
- CSV/TXT files
- Further industry solutions on request
How the free text search works in Microsoft Teams
With just a few characters, you can search all sources in parallel directly in the Teams interface. The search is powerful and flexible.
Search functions at a glance:
- Free text search with combinable parameters (e.g. name + department + location)
- Approximate search & spelling tolerance (e.g. "Meye" finds "Meyer", "Meier", "Maier")
- Exclusions & filters (e.g. "not sales")
- Prioritization of results according to data source
- Multi-client and multi-location capability
Use contacts immediately without media discontinuity or copying
Each hit is not only readable, but can also be actively used directly. Click to start
- a Teams call
- a Teams chat
- an e-mail via Outlook
- or a call with your telephone system or third-party client
This saves you time, avoids errors and keeps the conversation flowing. And directly from the contact.
Data protection and control included
- No contacts are stored in Microsoft Teams
- All data remains on company servers
- Access via role-based authorization system (MS 365 or AD)
- GDPR-compliant architecture
- No access by third parties and full data sovereignty
For which scenarios is contact tracing ideal?
Head office / reception: quick access to all contacts in all departments
Sales & field service: call up customer contacts via teams, even when on the move
Support & hotline: quick access to contact persons or escalation contacts
Management & project management: internal overview, e.g. by location or function
Your advantages at a glance
- Centralized free text search across all systems
- Access in real time, without changing apps
- Support of all relevant data sources
- No data import necessary, direct access
- GDPR-compliant and high-performance
- Clear competitive advantage through time savings and better accessibility
Frequently asked questions about contact search with Contacts by XPhone
Can I find contacts from several sources at the same time?
Yes, the search works in parallel across all connected systems.
Does the search also work mobile in the Teams app?
All functions are also available on the smartphone, without local storage.
How up-to-date are the search hits?
The data comes directly from the Virtual Directory. No copy is saved. You always see the current status.
Which fields can I search?
You can search by name, company, e-mail, telephone number, department, location and user-defined fields. Also combined.
Can I also communicate directly from the search?
Yes, each hit is clickable and enables direct start of chat, call, e-mail or external call.
